Resources Overmind Journal

Kennis wat
u verder neem.

Artikels, idees en praktykkennis oor Voice Intelligence, kennisoordrag en die Voice Operating Layer.

Aflaaie

Eenblad-oorsigte, strategieë en werkswinkelmateriaal vir u volgende stap. Hierdie oorspronklike dokumente is in Engels.

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Strategie

The VOP strategy

Five pages on the VOP foundation, its four elements, six TalkTo products and the reviewed knowledge loop.

Engels · PDF · 5 bladsye · 932 KB · v3

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Eenblad-oorsig

VOP: KSE, TalkTo, Voice and Frontend

A visual overview of the four elements and how reviewed knowledge flows back into KSE.

Engels · PDF · 1 bladsy · 206 KB · v2

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Eenblad-oorsig

Overmind: knowledge that speaks

One page on evidence-backed answers, voice interaction and human review in a shared knowledge loop.

Engels · PDF · 1 bladsy · 201 KB · v1

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TalkTo-oplossings en praktykkennis

Eenblad-oorsig

TalkToExpert: capture expert knowledge

A product concept for capturing expertise in guided conversations, with structured drafts reviewed by your team.

Engels · PDF · 1 bladsy · 189 KB

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Eenblad-oorsig

TalkToKnowledge: answers from company knowledge

An overview of work questions answered from approved sources, with visible sources, versions and ownership of open questions.

Engels · PDF · 1 bladsy · 189 KB

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Eenblad-oorsig

TalkToData: understand business data

An overview of exploring business data through verified calculations, context and clearly stated assumptions.

Engels · PDF · 1 bladsy · 188 KB

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Eenblad-oorsig

TalkToProcess: voice-driven workflows

A product concept for voice-driven tasks with permission checks, confirmation and traceable results.

Engels · PDF · 1 bladsy · 180 KB

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Eenblad-oorsig

TalkToProduct: product advice by voice

A product concept for multilingual advice from approved product information, with variant comparisons and handovers for open questions.

Engels · PDF · 1 bladsy · 196 KB · v1

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Eenblad-oorsig

TalkToReport: reporting by voice

A product concept for service and sales reports: describe the work, answer follow-up questions and review the draft before export.

Engels · PDF · 1 bladsy · 186 KB

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Eenblad-oorsig

TalkToTrain: practise conversations

A pilot concept for voice role-play in sales and service, with specific feedback and your own training scenarios.

Engels · PDF · 1 bladsy · 172 KB

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Berei ’n projek of werkswinkel voor

Interaktiewe werkboek

Scoping-Workbook

Define the task, users, sources and measurement for a pilot. Fill it in your browser, save answers as JSON and print to PDF when needed.

Engels · HTML · 509 KB

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Werkswinkelkatalogus

Workshops for Voice Intelligence

Thirteen workshop formats with duration, participants, guide prices, preparation and outcomes. As of October 2026.

Engels · PDF · 12 bladsye · 700 KB · v1

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Fasiliteerdersgids

4C Opportunity Workshop: facilitator guide

A facilitator guide covering preparation, the agenda, follow-up and six worksheets.

Engels · PDF · 19 bladsye · 734 KB · v2

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Skyfies

4C Opportunity Workshop: slides

Seventeen slides for finding, assessing and selecting initial use cases through Context, Code, Culture and Compliance.

Engels · PDF · 17 bladsye · 506 KB · v2

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Werkvelle

4C Opportunity Workshop: worksheets

Six printable worksheets for preparation, pain mapping, 4C questions, use case profiles, assessment and decisions.

Engels · PDF · 6 bladsye · 121 KB · v2

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Artikels en praktykkennis

4 artikels

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