Compare time at work.
Using your figures.

Choose a recurring task your team handles. Enter the time it takes today, estimate a possible change, then view the result. No figures are filled in for you.

1 · How does the task work today?

Choose a specific task. Count all the team time spent on one case, including searching, asking questions and documenting the answer.

1 · How does the task work today?

Each task keeps its own figures. Switching tasks shows only that task’s entries. Related solution: TalkToKnowledge.

cases

Example: 300 knowledge questions a month. Use your own monthly count.

minutes

Count active work, not waiting time. If two people each spend 5 minutes on a case, that is 10 minutes of team time in total.

2 · What might change?

Make a cautious estimate of the work still needed with a suitable voice solution. This change is your assumption; it is tested during the pilot.

2 · What might change?
minutes

For example, to check, decide or document something. Enter your assumption, not a promised saving.

€ per hour

Optional for a value in euros. Use known costs including employer contributions. Without an hourly cost, you can still compare working time.

Include additional reworkOptional. If the time or frequency is unknown, leave these figures blank.

Use the same task and month as in step 1. Count only extra work that is not already included in the handling time.

Include additional rework
cases

For example, a correction or an extra follow-up question. This cannot exceed the monthly count in step 1.

cases

Your cautious assumption. Leaving this blank assumes no reduction in rework.

minutes

Enter this only if you know the time involved. This extra time is not included in the main time comparison. A monetary value needs known monthly counts, minutes and an hourly cost.

Include review and knowledge upkeepOptional. If this work is unknown, the net value stays open.
Include review and knowledge upkeep
hours

Count only work not already included in the team minutes per case. For example, checking sources and approving knowledge. Leave this blank if the work is not yet known. 0 means there is actually no work involved.

€ per hour

Optional. Leaving this blank uses the hourly cost entered above, if known.

3 · Your time comparison and its assumptions

The comparison shows how your assumption would change team working time. Time freed up is capacity for other tasks and does not automatically mean cost savings. The pilot tests the actual effect; you can change any figure.

Working time freed up each month

–

For other tasks in the team. This figure covers regular handling time; it does not include additional rework.

Your figures
– cases per month
– minutes per case today
Your assumption
– minutes per case with the solution
hourly cost€ per hour
–

Without a known hourly cost, monetary values stay open.

Rework is optional. Without known additional time, it is not included.

Without known review and upkeep work, the net value stays open.

Value of the change in work

Use case: Answer a knowledge question (TalkToKnowledge)

Status: Solution concept. Availability and scope agreed per project.

Status: Entry via a Knowledge Check. Sources, access and scope agreed.

Status: Consulting and integration with a clear scope. Data access agreed per project.

Status: Solution concept. Scope and review agreed per project.

Status: Pilot concept, only with a training partner. Scope agreed per project.

Status: Solution concept for a later expansion. Availability and scope agreed per project.

Value per case

–

Before review, upkeep and project costs. A calculated value of work, not a guaranteed cash saving.

Please add your figures.

from the change in handling timeper case
–
from the change in reworkper case, only with known figures
–
Value of work per monthValue per case × monthly count
–
Review and upkeep costper month, if known
–
Value after review and upkeepper month, before project costs
–
Value after review and upkeepper case, before project costs
–
Calculated over 12 monthswithout ramp-up time or project costs
–
How working time is calculated

Worked example – not preset figures: 12 minutes per case today, 8 minutes in future, and 300 cases a month. (12 − 8) × 300 ÷ 60 = 20 hours a month. They are valued only using your known hourly cost.

Discuss these assumptions

Clicking this link carries your figures over as an editable summary.

Your entries stay in this browser. The calculator does not send them. Reset clears the figures for the selected task.

Find your entry point, talk to us.

Measure in the pilot

Assume. Measure.
Share.

We commit to clearly defined process metrics and share demonstrable added value.

  1. Assume

    You estimate with your own values. Here in the calculator, without a promise.

  2. Measure

    In the pilot, we set the baseline, unit of count and measurement plan.

  3. Share

    You review the results with us. Then you decide: stop, expand or adjust the scope.

A pilot typically takes eight to twelve weeks. Beforehand, we define how the benefit is measured. The “Value and measurement” workshop is part of it.

You do not have to disclose revenue, margin or profit. You keep approval and control.

See workshop formats

Getting started

Start small. Measure properly.
Then decide.

Start with one team, one task and approved sources.

Explore a pilot
Plan a workshop

Solution concept. Availability and scope agreed per project.

Images created by AI · overmind.one