Voice Intelligence – Where Knowledge Speaks
Turn Knowledge and Products into Conversation
Explore voice intelligence that makes knowledge from all available sources available as multilingual, interactive insights – increasing sales, knowledge sharing and customer loyalty.
Your cost of disconnected knowledge: time, efficiency and money
Our Expertise is ready for you
Voice Intelligence changes everything: From isolated knowledge to your collective intelligence
Do you struggle with fragmented knowledge—hidden in emails, notes, or employees’ heads—leading to wasted time, lower productivity, and missed opportunities? Overmind’s Voice Intelligence unlocks that latent value, converting every customer call, meeting, or expert interaction into searchable, actionable insights that your entire team can access instantly.
Orchestrate Tools and Workflows the right way
Transform interactivity into real value
Many companies invest in language intelligence and chatbots—but without careful orchestration of tools and workflows, dialogue often remains just a nice feature. We ensure that your systems truly work together: data sources, automations, and language models are connected in such a way that conversations not only provide information, but also create value.
Talk all languages instantly
Voice Intelligence works in every major language out of the box, so your teams and customers are always understood.
Integrate all of your tools
It connects seamlessly with your CRM, ERP and collaboration platforms, fitting into your existing workflows.
Create voice-driven workflows
Voice intelligence thrives in voice-driven workflows by turning natural conversation into seamless actions.
Johannes Weiss, COO at overmind.one
“As COO of overmind.one, I ensure that ideas are turned into results—based on our 4C framework and with a clear focus on strategy and implementation.”
The Foundation of Voice Intelligence
Those 4 C that make Voice Intelligence your future
Context is the start of everything. The Code lays the foundation for Voice Intelligence, the Culture guarantees a sustainable engagement and Compliance frames the service within regulatory boundaries.
1
Context
Every linguistic interaction begins in a defined context. Who is speaking? What is the purpose of the conversation? In what situation is information being exchanged? Only the right context makes conversations relevant and meaningful—it is the compass for all further steps.
2
Code
Good code gives voice intelligence a reliable backbone, ensuring fast, accurate, and secure responses.
It shapes how data flows, reduces errors, and enables scalable, trustworthy voice-driven experiences.
3
Culture
The right culture empowers teams to trust, adopt and continuously improve voice intelligence solutions. It turns plain technology into a shared enjoyable habit, ensuring sustainable engagement on the way.
4
Compliance
Acknowledged compliance builds trust, ensuring voice intelligence operates within legal and ethical boundaries.It reduces risk, fosters user confidence and clears the path for broader adoption across the organisation.
We build for trust and compliance.
Data protection at its best
Taking data protection seriously
Overmind takes data protection seriously without compromise and ensures that all core voice intelligence technologies—from speech-to-text, natural language processing, and retrieval-augmented generation to voice cloning, text-to-speech, integrations into existing software environments and data storage in graph and vector databases—are fully compliant with GDPR requirements and current EU standards.
Marcus Markowitsch Founder and CEO at itellico.ai
“With Overmind.one at our side, we combine GDPR-compliant voice intelligence from itellico.ai with social coding and smart integrations – turning technology into real impact. Made in Austria.”
We have done the financial homeworks for you
Activate your ROI now: Interactivity as "must have"
Voice Intelligence delivers a substantial ROI because it captures and reuses knowledge seamlessly, reducing inefficiencies, lowering training and onboarding costs, accelerating decision-making, cutting customer service expenses and creating new revenue opportunities through smarter, always-on interactions.
Return On Investment
100%
Where we are better
We keep you talking - via social intelligence coding
Social coding synchronises Voice Intelligence with the communication style, values and emotional patterns of its target users. This creates an authentic and consistent brand voice that feels natural instead of robotic, making interactions more engaging and trustworthy.
In essence, social coding turns Voice Intelligence into a living extension of the brand, strengthening loyalty and differentiation.
Knowledge Reuse Rate (KRR)
57%
- Turn-taking Accuracy 98%
- Barge-in Rate 18%
- Error Rate | Misunderstanding Rate 12%
Communication that shapes your tomorrow.
Why overmind.one?
No gimmicks, no overpromises - just solutions that improve efficiency
Streamlined processes with Voice Intelligence can transform operations by improving efficiency, reducing costs and enhancing quality across various industries. We have identified where the usage of Voice Intelligence really makes sense in the near future. Don’t get left behind.
20%
Faster decisions
Employees can instantly access spoken insights and past experiences instead of searching endless files.
80%
24/7 availability
Customers can “talk” to products anytime, managers talk to data whenever they need support for their decisions.
Jürgen Repolust, CEO at T-Sign
“Everybody talks about AI these days, but only a few consulting firms understand and implement Voice Intelligence as it should be done.”
40%
Retainment rate
Critical know-how stays accessible through voice intelligence and is not lost with staff turnover.
Lead the change or risk falling behind.
People who recognise real benefits
Overmind.one attaches great importance to clear communication. Customers feel involved in the process and experience a collaborative partnership that creates trust.
Milan Veskovic, CEO at Autonomous Agentic Insurance Sales
“Overmind delivers tailored Voice Intelligence for corporates in a market that grows too fast to stay updated without a proper network.”
Nikolaus Kimla, CEO at Pipeliner
‘The partnership with Overmind.one is a real turning point. Their AI and process expertise have opened up new opportunities for us on the market.’
Dr. Ansgar Pabst, Founder and CEO at ThinkDisruption
“Clear rules ensure Voice Intelligence by Overmind.one is trustworthy, effective, and delivers consistent value.”
