[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#212f3d” global_colors_info=”{}” custom_padding=”||88px|||”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Below we inform you about how your personal data is processed when you use our website and products and what rights you have in this regard.<\/span><\/p>\n [\/et_pb_text][et_pb_heading title=”Data protection information” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h1″ title_text_align=”left” title_text_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/span><\/p>\n Overmind.one is a trademark of Foonkle EOOD.<\/span><\/p>\n For Foonkle EOOD, v. Strelbiste 6 Enos Str., office 6, Sofia, 1408 (hereinafter referred to as Foonkle), the protection of your personal information is a top priority. It goes without saying that we comply with the relevant data protection laws in Europe and would like to provide you with comprehensive information about the handling of your data in the following data protection information.<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Information and Contact Data” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h1″ title_text_align=”left” title_text_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Overmind<\/span>.one is a brand of Foonkle EOOD.<\/span><\/p>\n The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) for all content and any resulting legal liability of Overmind.one is therefore<\/span><\/p>\n Foonkle EOOD<\/span><\/p>\n v. Strelbiste 6 Enos Str., office 6<\/span><\/p>\n 1408 Sofia<\/span><\/p>\n Questions about data protection for the Overmind.one brand can be directed to our data protection officer by email: data@overmind.one<\/span><\/p>\n All voice and chatbot solutions on this website are technically provided by itellico internet solutions. Overmind.one is only granted temporary, on-demand access to the itellico platform to analyze and optimize the configuration and performance of the AI bot on behalf of the controller. Click here for Itellico’s privacy policy.<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Data processing for Voice Intelligence (voice- and chatbots)” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h1″ title_text_align=”left” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n The protection of your personal data is of particular concern to us. Here you can get a quick and easy overview of what personal data we collect from you and what we do with it.<\/p>\n Data collection, purpose & legal basis<\/p>\n We, Foonkle EOOD, grant interested parties access to AI (artificial intelligence) controlled or supported voice and chatbots via our website(s). Interested parties can communicate with chatbots and voicebots and ask questions about the Overmind.one business area. Data is not used for the training of the AI models used and is only processed for a short time (for the AI models used, please see the information on \u201cRecipients\u201d). Please note that you are talking to an AI and that the answers also represent AI-generated content. – Content data: The use of voice and chatbots is voluntary. There is no obligation to provide your personal data. The data processing described does not involve any automated decision-making or profiling.<\/p>\n In principle, the data is collected directly from you as the user. However, depending on the formulation of your interactions, the processing may also include data of natural persons – in this case, the data is collected when the user discloses it.<\/p>\n The data processing that takes place in the course of using the voice and chatbots serves in particular to provide information about Overmind.one or general information about the use of AI. The application is also intended to support companies in decision-making and to arouse and promote the interest of potential companies in our voice intelligence solutions.<\/p>\n The processing of the spoken word is, in principle, the processing of biometric data, as this is objectively suitable for identifying persons. However, since these biometric data are not used in this case for the purpose of uniquely identifying a natural person, no special categories of personal data are processed and a legal basis pursuant to Art. 9 para. 2 GDPR is therefore not required.<\/p>\n Your data will only be processed for as long as is necessary to fulfill the pre-contractual measures. After the interaction, your content data will be deleted immediately. Exceptions to this are individual metadata relevant to billing (e.g. call ID, duration), which are stored for the purpose of billing in accordance with the statutory retention periods of 7 years (Section 132 BAO), as well as technical metadata (in particular IP address), which are stored for 14 days for security purposes and then deleted.<\/p>\n Transmission recipients<\/p>\n Please note that we may update this privacy policy from time to time (e.g. due to changes in legal regulations or the use of new technologies). We therefore recommend that you check this privacy policy regularly for new information.<\/p>\n In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. Data protection coordination team data@overmind.one<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Data processor Voice intelligence (voice and chatbots)” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h1″ title_text_align=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n This section lists the sub-processors used for the provision of itellico AI services. Processing takes place in the EU by default. Certain specialized or alternative services can be activated at the customer’s request, which may result in data transfer to the USA.<\/p>\n Part 1: Standard-Plattform<\/strong><\/p>\n These are the core components of the itellico platform. Data processing for these services takes place primarily in data centers within the EU (Frankfurt).<\/p>\n Amazon Web Services (EU)<\/strong><\/p>\n Purpose of processing Hosting of the Kubernetes infrastructure for the itellico voice AI cluster platform, provision of SIP communication services and storage of call data (transcripts, audio responses).<\/p>\n Recipient of the data Legal basis Storage period <\/strong>Microsoft Azure (EU)<\/strong><\/p>\n Purpose of the processing Recipient of the data Legal basis Storage period Further information Microsoft Privacy Policy. Processing takes place on Microsoft’s infrastructure in the EU.<\/p>\n OpenAI<\/strong><\/p>\n Purpose of the processing<\/p>\n 1st AI processing (LLM): Processing of text requests by large language models (e.g. GPT series). Recipient of the data Legal basis Storage period Further information OpenAI privacy policy. Processing takes place on Microsoft’s infrastructure in the EU.<\/p>\n Live Kit (EU)<\/strong><\/p>\n Purpose of processing Recipient of the data Legal basis Storage period \n Part 2: Optional special services (USA)<\/strong><\/p>\n These services are not activated by default. They can be used at the express request of the customer to optimize performance or for specific use cases (e.g. alternative language models). When activated, content data (audio\/text) is transmitted to the USA for processing. A zero-retention policy applies to all providers listed here.<\/p>\n Deepgram (USA)<\/strong><\/p>\n Purpose of processing Recipient of the data Legal basis Storage period Further information Deepgram privacy policy<\/p>\n Cartesia (USA)<\/strong><\/p>\n Purpose of processing Recipient of the data Legal basis Storage period Further information Cartesia privacy policy<\/p>\n ElevenLabs (USA)<\/strong><\/p>\n Purpose of processing Recipient of the data Legal basis Storage period Further information ElevenLabs privacy policy<\/p>\n Anthropic (USA)<\/strong><\/p>\n Purpose of processing Recipient of the data Legal basis Storage period Further information Anthropic privacy policy<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Data processing and purpose of the website” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h1″ title_text_align=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Introduction and overview<\/strong><\/p>\n We have prepared this privacy policy (version 20.06.2025-113016739) to explain to you in accordance with In short, we provide you with comprehensive information about the data we process about you.<\/p>\n Data protection declarations usually sound very technical and use legal I hope you find the following explanations interesting and informative and perhaps there is some information that you did not know about.<\/p>\n If you still have any questions, please contact the responsible body named below or in the legal notice, follow the links provided and take a look at further Scope of application<\/strong><\/p>\n This privacy policy applies to all personal data processed by us in the company Legal basis<\/strong><\/p>\n In the following privacy policy, we provide you with transparent information on the 1. consent (Article 6(1)(a) GDPR): You have given us your consent to process data 2. contract (Article 6(1)(b) GDPR): In order to fulfill a contract or pre-contractual 3. legal obligation (Article 6(1)(c) GDPR): If we are subject to a legal 4. legitimate interests (Article 6(1)(f) GDPR): In the case of legitimate interests that do not restrict Other conditions such as the performance of recordings in the public interest and Contact details of the controller<\/strong><\/p>\n If you have any questions about data protection or the processing of personal data, Foonkle EOOD Storage period<\/strong><\/p>\n It is a general criterion for us that we only store personal data for as long as is absolutely necessary for the provision of our If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as soon as possible and insofar as there is no obligation to store.<\/p>\n We will inform you about the specific duration of the respective data processing below, provided that Rights under the General Data Protection Regulation<\/strong><\/p>\n In accordance with Articles 13, 14 GDPR, we inform you of the following rights to which you are entitled, the purpose for which we carry out the processing<\/p>\n the categories, i.e. the types of data that are processed<\/p>\n who receives this data<\/p>\n and if the data is transferred to third countries,<\/p>\n how security can be guaranteed<\/p>\n how long the data will be stored;<\/p>\n the existence of the right to rectification, erasure or restriction of processing that you can lodge a complaint with a supervisory authority (links to these authorities can be found below)<\/p>\n the origin of the data if we have not collected it from you<\/p>\n whether profiling is carried out, i.e. whether data is automatically evaluated in order to create a personal profile of you<\/p>\n According to Article 16 GDPR, you have a right to rectification of the data, which means that we must correct According to Article 17 GDPR, you have the right to erasure (\u201cright to be forgotten\u201d), which According to Article 18 GDPR, you have the right to restriction of processing, which According to Article 20 GDPR, you have the right to data portability, which means that we According to Article 21 GDPR, you have the right to object, which entails a If the processing of your data is based on Article 6(1)(e) (public interest, We will then check as quickly as possible If data is used for direct marketing purposes, you can object to this type of data processing at any time at. We may then no longer use your data If data is used for profiling, you can object to this type of data processing at any time.<\/p>\n object to this type of data processing at any time. We may then no longer use your data for If data is used for profiling, you can object to this type of data processing at any time.<\/p>\n type of data processing at any time. We may then no longer use your data for profiling.<\/p>\n Under Article 22 GDPR, you may have the right not to be subject to a decision based solely on According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the In short: you have rights – do not hesitate to contact the controller listed above at!<\/p>\n If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the data protection authority, whose website Security of data processing<\/strong><\/p>\n In order to protect personal data, we have implemented both technical and organizational Art. 25 GDPR refers to \u201cdata protection through technology design and through data protection-friendly default settings\u201d and means that we always think about security both in terms of software (e.g. forms) and hardware (e.g. access to the server room) and take appropriate measures. If necessary, we will discuss specific measures below.<\/strong><\/p>\n TLS encryption with https<\/strong><\/p>\n TLS, encryption and https sound very technical – and they are. We use HTTPS (the This means that the complete transmission of all data from your browser to our You can recognize the use of this data transmission security by the small lock symbol If you would like to know more about encryption, we recommend searching Google Communication<\/strong> Data subjects: Anyone who communicates with us by telephone, email or online form Storage period: Duration of the business case and the statutory provisions If you contact us and communicate by telephone, e-mail or online form, personal data may be processed. Affected persons<\/strong><\/p>\n All those who contact us via the E-mail<\/p>\n If you communicate with us by email, data may be stored on the respective Online forms<\/p>\n If you communicate with us using an online form, data is stored on our web server Legal basis<\/p>\n The processing of the data is based on the following legal bases: Art. 6 para. 1 lit. f GDPR (legitimate interests): We want to handle customer inquiries and Data processing agreement (DPA)<\/strong><\/p>\n In this section, we would like to explain what an order processing contract is and The most important thing for you to know about To make the terminology easier to understand, here is an overview of the three roles in the Commitment to us as the controller<\/p>\n Obligations and rights of the controller<\/p>\n Categories of data subjects<\/p>\n Type of personal data<\/p>\n Type and purpose of data processing<\/p>\n Subject and duration of data processing<\/p>\n Place of data processing<\/p>\n The contract also contains all the obligations of the processor. The most important obligations are<\/p>\n to ensure data security measures to maintain a data processing register carry out a risk analysis in relation to the personal data received<\/p>\n Sub-processors may only be commissioned with the written consent of the controller<\/p>\n You can find out what a DPA looks like in concrete terms at <\/strong><\/p>\n Cookies<\/strong> Affected parties: Visitors to the website<\/p>\n Purpose: depending on the cookie. More details can be found below or from the manufacturer of the software that sets the cookie.<\/p>\n Processed data: Depending on the cookie used. You can find more details on this at Storage period: depending on the cookie, can vary from hours to years<\/p>\n Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit.f GDPR What are cookies?<\/p>\n Our website uses HTTP cookies to store user-specific data. Whenever you surf the internet, you use a browser. Well-known browsers include Cookies store certain user data about you, such as language or personal A possible interaction between a web browser such as Chrome and the web server could look like this. The web browser requests a website and receives a What types of cookies are there?<\/p>\n The question of which cookies we use in particular depends on the services used Essential cookies<\/p>\n These cookies are necessary to ensure basic website functions. For example, Purposeful cookies<\/p>\n These cookies collect information about user behavior and whether the user receives any error messages. These cookies are also used to measure the loading time and the behavior of the website Targeted cookies<\/p>\n These cookies ensure better user-friendliness. For example, entered Advertising cookies<\/p>\n These cookies are also called targeting cookies. They are used to deliver customized advertising to the user. This can be very practical, but also very annoying. If you want to know more about cookies and do not shy away from technical documentation, What data is processed?<\/p>\n Cookies are little helpers for many different tasks. Unfortunately, it is not possible to generalize which data is stored in cookies, but we will inform you about the processed or stored data in the following privacy policy about it.<\/p>\n Storage duration of cookies<\/p>\n The storage period depends on the cookie in question and is specified below. Some Right to object – how can I delete cookies?<\/p>\n You decide how and whether you want to use cookies. Regardless of which If you generally do not want to have cookies, you can set up your browser so that Legal basis<\/strong><\/p>\n The so-called \u201ccookie guidelines\u201d have been in place since 2009. This states that the storage For strictly necessary cookies, even if no consent has been given, there are legitimate In the following sections, you will be informed in more detail about the use of cookies if Web hosting introduction Data subjects: Visitors to the website<\/p>\n Purpose: professional hosting of the website and securing its operation<\/p>\n Processed data: IP address, time of website visit, browser used and Storage period: depends on the respective provider, but usually 2 weeks What is web hosting?<\/p>\n When you visit websites these days, certain information – including To display the website, the browser must connect to another computer where the website’s When connecting the browser on your computer (desktop, laptop, tablet or Why do we process personal data?<\/p>\n The purposes of data processing are<\/p>\n 1. professional hosting of the website and securing its operation<\/p>\n 2. to maintain operational and IT security<\/p>\n 3. anonymous evaluation of access behavior to improve our offer and, if necessary, What data is processed?<\/p>\n Even while you are currently visiting our website, our web server, which is the In short: Your visit is logged by our provider (company that runs our website on special Legal basis<\/p>\n The lawfulness of the processing of personal data in the context of web hosting results There is a contract between us and our hosting provider IONOS for 1&1 IONOS web hosting privacy policy<\/p>\n Summary of data protection<\/strong><\/p>\n Data subject: Visitors to the website<\/p>\n Purpose: Website storage and accessibility on the Internet Storage period: Visitor data is deleted after 8 weeks<\/p>\n Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interests)<\/p>\n What is 1&1 IONOS Webhosting?<\/p>\n To host our website, we use the web hosting services of the company IONOS by We have already mentioned it in our introductory words on the subject of web hosting: Why do we use 1&1 IONOS web hosting?<\/p>\n IONOS was founded in Germany back in 1988 and therefore has over 30 years of experience at. However, this does not mean that the company is not constantly evolving in technological terms. It is precisely this combination of experience and innovative spirit that we believe provides a good basis for our website at. After all, we want our website to function smoothly 24 hours a day at What data is processed by 1&1 IONOS Webhosting?<\/p>\n 1&1 IONOS Webhosting may also process your personal data. When you visit our website, the following data about you or your computer is stored by IONOS:<\/p>\n the previously visited website (also called referrer) Browser type and browser version<\/p>\n Your operating system and device type used Your IP address in anonymized form<\/p>\n The data collected is used to increase the security of the website, to detect possible How long and where is the data stored?<\/p>\n The data is stored on IONOS’ own servers. In principle, IONOS stores the data for as long as is necessary to fulfill its obligations. Visitor data is stored for 8 Legal basis<\/p>\n We have a legitimate interest in using IONOS in order to be able to offer our online service. Professional hosting with a provider is necessary in order to present our This contract is required by law because IONOS processes personaldata on our behalf. It clarifies that IONOS may only process data that it receives from us in accordance with our instructions and must comply with the GDPR. You can find the link to the Explanation of terms used<\/strong><\/p>\n We always endeavor to write our privacy policy as clearly and comprehensibly as possible. However, this is not always easy, especially when it comes to technical and legal topics. It often makes sense to use legal terms (such as personal data) or certain Profiling<\/p>\n Definition in accordance with Article 4 of the GDPR Closing words<\/p>\n Congratulations! If you are reading these lines, you have really \u201cfought\u201d your way through our entire privacy policy at or at least scrolled this far. As you can see from the Source: Data protection declaration created with the data protection generator for Austria by AdSimple<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Below we inform you about how your personal data is processed when you use our website and products and what rights you have in this regard. Overmind.one is a trademark of Foonkle EOOD. For Foonkle EOOD, v. Strelbiste 6 Enos Str., office 6, Sofia, 1408 (hereinafter referred to as Foonkle), the protection of your personal information is a top priority. It goes without saying that we comply with the relevant data protection laws in Europe and would like to provide you with comprehensive information about the handling of your data in the following data protection information. Overmind.one is a brand of Foonkle EOOD. The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) for all content and any resulting legal liability of Overmind.one is therefore Foonkle EOOD v. Strelbiste 6 Enos Str., office 6 1408 Sofia Questions about data protection for the Overmind.one brand can be directed to our data protection officer by email: data@overmind.one All voice and chatbot solutions on this website are technically provided by itellico internet solutions. Overmind.one is only granted temporary, on-demand access to the itellico platform to analyze and optimize the configuration and performance of the AI bot on behalf […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\" background_color=\"#212f3d\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"] Nachfolgend informieren wir Sie dar\u00fcber, wie Ihre personenbezogenen Daten bei der Nutzung unserer Webseite und Produkte verarbeitet werden und welche Rechte Ihnen diesbez\u00fcglich zustehen.<\/span><\/p>[\/et_pb_text][et_pb_heading title=\"Datenschutzhinweise\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_level=\"h1\" title_text_align=\"left\" hover_enabled=\"0\" global_colors_info=\"{}\" title_text_color=\"#FFFFFF\" sticky_enabled=\"0\"][\/et_pb_heading][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"] Overmind.one ist eine Marke der Foonkle EOOD.<\/span><\/p>\n F\u00fcr die Foonkle EOOD, v. Strelbiste 6 Enos Str., office 6,Sofia, 1408 (im Folgenden Foonkle), hat der Schutz Ihrer pers\u00f6nlichen Informationen oberste Priorit\u00e4t. Selbstverst\u00e4ndlich halten wir die relevanten Datenschutzgesetze in Europa ein und m\u00f6chten Sie mit den nachfolgenden Datenschutzhinweisen umfassend \u00fcber den Umgang mit Ihren Daten aufkl\u00e4ren.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_heading title=\"Informationen und Kontaktdaten\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_level=\"h1\" title_text_align=\"left\" hover_enabled=\"0\" global_colors_info=\"{}\" title_text_color=\"#FFFFFF\" sticky_enabled=\"0\"][\/et_pb_heading][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\" text_text_color=\"#FFFFFF\"] Overmind.one ist eine Marke der Foonkle EOOD.<\/span><\/p>\n Verantwortlicher gem. Art. 4 Abs. 7 EU Datenschutzgrundverordnung (DSGVO) f\u00fcr alle Inhalte und daraus m\u00f6glicher entstehenden gesetzlichen Haftungen der Overmind.one ist daher:<\/span><\/p>\n Foonkle EOOD<\/span><\/p>\n v. Strelbiste 6 Enos Str., office 6<\/span><\/p>\n 1408 Sofia<\/span><\/p>\n Fragen zum Thema Datenschutz er Marke Overmind.one k\u00f6nnen Sie an unseren Datenschutzbeauftragten per Email richten: data@overmind.one<\/a><\/span><\/p>\n Alle Sprach- und Chatbot L\u00f6sungen in dieser Website werden technisch von itellico internet solutions zur Verf\u00fcgung gestellt. Overmind.one wird nur tempor\u00e4rer, bedarfsbasierter Zugri\ufb00 auf die itellico-Plattform zur Analyse und Optimierung der Konfiguration und Leistung des KI-Bots im Auftrag des Verantwortlichen gew\u00e4hrt. Hier geht es zu den Datenschutzbestimmungen von Itellico<\/a>.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_heading title=\"Datenverarbeitung f\u00fcr Voice Intelligence (Sprach- und Chatbots)\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_level=\"h1\" title_text_align=\"left\" global_colors_info=\"{}\"][\/et_pb_heading][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"] Der Schutz Ihrer personenbezogenen Daten ist uns ein besonderes Anliegen. Hier k\u00f6nnen Sie sich einfach und schnell einen \u00dcberblick verschaffen, welche personenbezogenen Daten wir von Ihnen erheben und was wir damit machen.<\/p>\n Datenerhebung, Zweck & Rechtsgrundlage<\/p>\n Wir, die Foonkle EOOD, gew\u00e4hren Interessent*innen Zugang zu KI (k\u00fcnstlichen Intelligenz) gesteuerten bzw. gest\u00fctzten Sprach- und Chatbots \u00fcber unsere Website(s). Interessent*innen k\u00f6nnen mit Chat- und Voicebots kommunizieren und Fragen zum Gesch\u00e4ftsfeld der Overmind.one stellen. Daten werden nicht f\u00fcr das Training der verwendeten KI-Modelle verwendet und nur kurzzeitig verarbeitet (zu den verwendeten KI-Modellen sehen Sie bitte die Informationen zu \u201e\u00dcbermittlungsempf\u00e4nger*innen\u201c) ein. Bitte beachten Sie, dass Sie mit einer KI sprechen und auch die Antworten KI-generierte Inhalte darstellen. \u2022 Inhaltsdaten: Die Nutzung der Sprach- und Chatbots ist freiwillig. Es besteht keine Pflicht zur Bereitstellung Ihrer personenbezogenen Daten. Mit der beschriebenen Datenverarbeitung erfolgt keine automatisierte Entscheidungsfindung und kein Profiling.<\/p>\n Grunds\u00e4tzlich werden die Daten direkt bei Ihnen als Nutzer*in erhoben. Je nach Formulierung Ihrer Interaktionen kann die Verarbeitung jedoch auch Daten nat\u00fcrlicher Personen umfassen \u2013 in diesem Fall werden die Daten mit Bekanntgabe durch die Nutzerin*en Nutzer erhoben.<\/p>\n Die im Zuge der Nutzung der Sprach- und Chatbots erfolgende Datenverarbeitung dient insbesondere dem Zweck der Bereitstellung von Informationen zu Overmind.one oder allgemeinen Informationen zum Einsatz von KI. Die Anwendung soll zudem Unternehmen in der Entscheidungsfindung unterst\u00fctzen und das Interesse potenzieller Unternehmen an unseren Voice Intelligence L\u00f6sungen wecken und f\u00f6rdern. Bei der Verarbeitung vom gesprochenen Wort handelt es sich zwar grunds\u00e4tzlich um die Verarbeitung biometrischer Daten, da diese objektiv daf\u00fcr geeignet ist, Personen zu identifizieren. Nachdem diese biometrischen Daten in diesem Fall allerdings nicht zum Zweck der eindeutigen Identifizierung einer nat\u00fcrlichen Person herangezogen werden, werden keine besonderen Kategorien personenbezogener Daten verarbeitet, eine Rechtsgrundlage nach Art. 9 Abs. 2 DSGVO ist daher nicht erforderlich.<\/p>\n Ihre Daten werden nur so lange verarbeitet, wie es f\u00fcr die Erf\u00fcllung der vorvertraglichen Ma\u00dfnahmen erforderlich ist. Nach der Interaktion werden Ihre Inhaltsdaten umgehend gel\u00f6scht. Ausgenommen davon sind einzelne abrechnungsrelevante Metadaten (z.B. Anruf-ID, Dauer), die zum Zwecke der Abrechnung gem\u00e4\u00df der gesetzlichen Aufbewahrungsfristen von 7 Jahren (\u00a7 132 BAO) aufbewahrt werden, sowie technische Metadaten (insb. IP-Adresse), die f\u00fcr Sicherheitszwecke 14 Tage gespeichert und danach gel\u00f6scht werden.<\/p>\n \u00dcbermittlungsempf\u00e4nger*innen<\/p>\n Bitte beachten Sie, dass wir diese Datenschutzerkl\u00e4rung von Zeit zu Zeit aktualisieren (zB. aufgrund von \u00c4nderungen gesetzlicher Vorschriften oder dem Einsatz neuer Technologien). Wir empfehlen Ihnen deshalb, diese Datenschutzerkl\u00e4rung regelm\u00e4\u00dfig auf Neuheiten zu \u00fcberpr\u00fcfen.<\/p>\n Ihnen stehen grunds\u00e4tzlich die Rechte auf Auskunft, Berichtigung, L\u00f6schung, Einschr\u00e4nkung, Daten\u00fcbertragbarkeit, Widerruf und Widerspruch zu. Datenschutz-Koordinationsteam data@overmind.one<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_heading title=\"Datenverarbeiter Voice Intelligence (Sprach- und Chatbots)\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_level=\"h1\" title_text_align=\"left\" global_colors_info=\"{}\"][\/et_pb_heading][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"] Dieser Bereich listet die Sub-Auftragsverarbeiter auf, die f\u00fcr die Erbringung der itellico KI-Dienste eingesetzt werden. Die Verarbeitung findet standardm\u00e4\u00dfig in der EU statt. Bestimmte spezialisierte oder alternative Dienste k\u00f6nnen auf Wunsch des Kunden aktiviert werden, was eine Daten\u00fcbertragung in die USA zur Folge haben kann.<\/p>\n Teil 1: Standard-Plattform<\/strong><\/p>\n Dies sind die Kernkomponenten der itellico-Plattform. Die Datenverarbeitung f\u00fcr diese Dienste findet prim\u00e4r in Rechenzentren innerhalb der EU (Frankfurt) statt.<\/p>\n Amazon Web Services (EU)<\/strong><\/p>\n Zweck der Verarbeitung Hosting der Kubernetes-Infrastruktur f\u00fcr die itellico Sprach-KI-Clusterplattform, Bereitstellung von SIP-Kommunikationsdiensten und Speicherung der Gespr\u00e4chsdaten (Transkripte, Audio-Antworten).<\/p>\n Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Microsoft Azure (EU)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen Microsoft Datenschutzerkl\u00e4rung<\/a>. Die Verarbeitung erfolgt auf der Infrastruktur von Microsoft in der EU.<\/p>\n OpenAI<\/strong><\/p>\n Zweck der Verarbeitung<\/p>\n 1. KI-Verarbeitung (LLM): Verarbeitung von Textanfragen durch gro\u00dfe Sprachmodelle (z.B. GPT-Serie). Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen OpenAI Datenschutzerkl\u00e4rung<\/a>. Die Verarbeitung erfolgt auf der Infrastruktur von Microsoft in der EU.<\/p>\n Live Kit (EU)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Teil 2: Optionale Spezialdienste (USA)<\/strong><\/p>\n Diese Dienste sind nicht standardm\u00e4\u00dfig aktiviert. Sie k\u00f6nnen auf ausdr\u00fccklichen Wunsch des Kunden zur Leistungsoptimierung oder f\u00fcr spezifische Anwendungsf\u00e4lle (z.B. alternative Sprachmodelle) genutzt werden. Bei Aktivierung werden Inhaltsdaten (Audio\/Text) zur Verarbeitung in die USA \u00fcbermittelt. F\u00fcr alle hier gelisteten Anbieter gilt eine Zero-Retention-Policy.<\/p>\n Deepgram (USA)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen Deepgram Datenschutzerkl\u00e4rung<\/a><\/p>\n Cartesia (USA)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen Cartesia Datenschutzerkl\u00e4rung<\/a><\/p>\n ElevenLabs (USA)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen ElevenLabs Datenschutzerkl\u00e4rung<\/a><\/p>\n Anthropic (USA)<\/strong><\/p>\n Zweck der Verarbeitung Empf\u00e4nger der Daten Rechtsgrundlage Speicherdauer Weitere Informationen Anthropic Datenschutzerkl\u00e4rung<\/a><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_heading title=\"Datenverarbeitung und Zweck Website\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_level=\"h1\" title_text_align=\"left\" global_colors_info=\"{}\"][\/et_pb_heading][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"] Einleitung und \u00dcberblick<\/strong><\/p>\n Wir haben diese Datenschutzerkl\u00e4rung (Fassung 20.06.2025-113016739) verfasst, um Ihnen gem\u00e4\u00df Kurz gesagt: Wir informieren Sie umfassend \u00fcber Daten, die wir \u00fcber Sie verarbeiten.<\/p>\n Datenschutzerkl\u00e4rungen klingen f\u00fcr gew\u00f6hnlich sehr technisch und verwenden juristische Wenn trotzdem Fragen bleiben, m\u00f6chten wir Sie bitten, sich an die unten bzw. im Impressum Anwendungsbereich<\/strong><\/p>\n Diese Datenschutzerkl\u00e4rung gilt f\u00fcr alle von uns im Unternehmen verarbeiteten
When using the voice and chatbots, the following personal data in particular is processed<\/p>\n
o Voice and audio data or conversation content
o All other information that you provide as an end user during the conversation, such as your first name
– Usage data (metadata for billing and analysis):
o Unique identifiers (e.g. call ID, session ID)
o Timestamp and duration of the interaction
o Technical parameters of the transmission
o IP address<\/p>\n
Please feel free to contact us at any time in this regard.<\/p>\n
Overmind.one<\/p>\n
Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy,
L-1855 Luxembourg.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
Customer-configurable (standard: 30 days, adjustable from immediate deletion to customer-specific requirements). Further information AWS data protection notice. Processing takes place on servers in the EU (Frankfurt).<\/p>\n
1. speech recognition (speech-to-text): Transcription of speech input.
2. speech synthesis (text-to-speech): Generation of speech output.
3. AI processing (LLM): Processing of text queries using large language models.<\/p>\n
Microsoft Ireland Operations Limited, One Microsoft Place, South
County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage (zero retention policy).
Results are stored on the itellico AWS cluster.<\/p>\n
2. speech recognition (speech-to-text): Conversion of speech input into text (e.g. Whisper).<\/p>\n
OpenAI Ireland Limited, 1st Floor, The Li\ufb00ey Trust Centre, 117-126
Sheri\ufb00 Street Upper, Dublin 1, D01 YC43 Ireland.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage (zero retention policy for API data). Results are stored on the itellico AWS cluster.<\/p>\n
Real-time communication (WebRTC & SIP): Provision of the infrastructure for audio communication in real time and connection to the telephone network (SIP).<\/p>\n
LiveKit, Inc, 981 Mission St, San Francisco, CA 94103, USA.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage.
Further information LiveKit privacy policy. Communication takes place in real time and is not recorded or stored. Data traffic is routed via dedicated servers in the EU.<\/p>\n
Alternative speech-to-text transcription.<\/p>\n
Deepgram Inc, 548 Market St, Suite 25104, San Francisco, CA 94104-5401,
USA. *Transmission protected by SCCs in accordance with Art. 46 GDPR.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage (zero retention). Results are stored on the itellico AWS cluster.<\/p>\n
Alternative text-to-speech speech synthesis.<\/p>\n
Cartesia, Inc, 1766 18th Street, San Francisco, CA 94107, USA. *Transmission protected by SCCs in accordance with Art. 46 GDPR.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage. Results are stored on the itellico AWS cluster.<\/p>\n
Alternative text-to-speech speech synthesis and voice cloning.<\/p>\n
Eleven Labs Inc, 169 Madison Ave #2484, New York, NY 10016,
USA. *Transmission protected by SCCs in accordance with Art. 46 GDPR.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage. Results are stored on the itellico AWS cluster.<\/p>\n
Alternative AI processing (LLM): Processing of text requests
by large language models (e.g. Claude series).<\/p>\n
Anthropic, PBC, PO Box 2318, San Francisco, CA 94126, USA. *Transmission protected by SCCs in accordance with Art. 46 GDPR.<\/p>\n
Contract fulfillment (Art. 6 para. 1 lit. b GDPR).<\/p>\n
API processing: No storage (zero retention policy). Results are stored on the itellico AWS cluster.<\/p>\n
the requirements of the General Data Protection Regulation (EU) 2016\/679 and applicable national
laws which personal data (data for short) we as the controller – and
the processors (e.g. providers) commissioned by us – process, will process in the future
and which lawful options you have. The terms used are
to be understood as gender-neutral.<\/p>\n
terminology. This privacy policy, on the other hand, is intended to describe the most important things to you as simply and
transparently as possible. Where it is conducive to transparency, technical
terms are explained in a reader-friendly way, links to further information are provided and graphics
are used. We thus inform you in clear and simple language that we only process personal data as part of
our business activities if there is a legal basis for doing so. This is certainly not possible by providing
with explanations that are as concise, unclear and legally technical as possible, as is often standard on the Internet
when it comes to data protection.<\/span><\/p>\n
information on third-party websites. Our contact details can of course also be found at
in the legal notice.<\/p>\n
and to all personal data processed by companies commissioned by us
(processors). By personal data, we mean information within the meaning of
in accordance with Art. 4 No. 1 GDPR, such as the name, email address and postal address
of a person. The processing of personal data ensures that we can offer and bill our
services and products, whether online or offline. The
scope of application of this privacy policy includes:
all online presences (websites, online stores) that we operate
social media presences and email communication
mobile apps for smartphones and other devices
In short: the privacy policy applies to all areas in which personal data is processed in a structured manner in the
company via the channels mentioned. If we enter into legal relationships with you outside
of these channels, we will inform you separately
if necessary.<\/p>\n
legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016\/679 OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can of course read this EU General Data Protection Regulation online at EUR-Lex, the access point to EU law, at https:\/\/eur-lex.europa.eu\/legal-content\/DE\/ALL\/?uri=celex%3A32016R0679.
We only process your data if at least one of the following conditions applies:<\/p>\n
for a specific purpose. An example would be the storage of your
contact form data.<\/p>\n
obligations with you, we process your data. For example, if we conclude a purchase contract with you at, we need personal information in advance.<\/p>\n
obligation, we process your data. For example, we are required by law
to keep invoices for accounting purposes. These usually contain
personal data.<\/p>\n
your fundamental rights, we reserve the right to process personal
data. For example, we need to process certain data in order to operate our website
securely and efficiently. This processing is therefore a legitimate
interest.<\/p>\n
the exercise of official authority and the protection of vital interests do not generally apply to us at. If such a legal basis should be relevant, it will be indicated at.
In addition to the EU Regulation, national laws also apply:
In Austria, this is the Federal Act on the Protection of Natural Persons with regard to the
Processing of Personal Data (Data Protection Act), or DSG for short.
In Germany, the Federal Data Protection Act (BDSG) applies.
If other regional or national laws apply, we will inform you about them in the following sections about it.<\/strong><\/p>\n
you will find below the contact details of the controller in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR):<\/p>\n
Email: data@overmind.one<\/p>\n
services and products. The
means that we delete personal data as soon as the reason for the data processing
no longer exists. In some cases, we are legally obliged to store certain data
even after the original purpose no longer applies, for example for the purposes of
accounting.<\/p>\n
we have further information on this.<\/p>\n
so that data is processed fairly and transparently:
In accordance with Article 15 GDPR, you have a right to information as to whether we are processing your data. If this is the case, you have the right to receive a copy of the data
and the following information:<\/p>\n
and the right to object to processing<\/p>\n
data if you find errors.<\/p>\n
specifically means that you may request the erasure of your data.<\/p>\n
means that we may only store the data but not use it any further.<\/p>\n
will provide you with your data in a commonly used format upon request.<\/p>\n
change in processing after enforcement.<\/p>\n
exercise of official authority) or Article 6(1)(f) (legitimate interest),
you can object to the processing.<\/p>\n
whether we can legally comply with this objection.<\/p>\n
for direct marketing.<\/p>\n
profiling.<\/p>\n
automated processing (e.g. profiling).<\/p>\n
data processing of personal data violates the GDPR.<\/p>\n
can be found at https:\/\/www.dsb.gv.at\/. In Germany, there is a data protection officer for each federal state at. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) at.<\/p>\n
measures. Where possible, we encrypt or pseudonymize
personal data. In this way, we make it as difficult as possible for third parties to infer personal information from our data.<\/p>\n
Hypertext Transfer Protocol Secure stands for \u201csecure hypertext transfer protocol\u201d) for our website and subpages (such as for our voicebots) to transmit
data tap-proof on the Internet.<\/p>\n
web server is secured – nobody can \u201ceavesdrop\u201d.
We have thus introduced an additional layer of security and comply with data protection through
technology design (Article 25 (1) GDPR). By using TLS (Transport Layer
Security), an encryption protocol for secure data transmission on the Internet, we can ensure
the protection of confidential data.<\/p>\n
at the top left of the browser, to the left of the Internet address (e.g. examplepage.com) and the use
of the https scheme (instead of http) as part of our Internet address.<\/p>\n
for \u201cHypertext Transfer Protocol Secure wiki\u201d to obtain good links to further information on.<\/p>\n
Communication Summary<\/p>\n
Data processed: e.g. telephone number, name, email address, form data entered. More details
can be found in the respective contact type used
Purpose: Processing of communication with customers, business partners, etc.<\/p>\n
Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (contract), Art. 6 para. 1 lit. f
GDPR (legitimate interests).<\/p>\n
The data is processed for the handling and processing of your question and the associated business transaction. The data is stored for as long as or as required by law.<\/strong><\/p>\n
communication channels provided by us are affected by the aforementioned processes.<\/p>\n
end device (computer, laptop, smartphone, etc.) and
data may be stored on the email server. The data will be deleted as soon as the business transaction has been completed
and legal requirements permit.<\/p>\n
and may be forwarded to one of our e-mail addresses. The data will be deleted
as soon as the business transaction has been completed and legal requirements permit.<\/p>\n
Art. 6 para. 1 lit. a GDPR (consent): You give us your consent to store your data at
and to continue to use it for purposes relating to the business case;
Art. 6 para. 1 lit. b GDPR (contract): It is necessary for the fulfillment of a
contract with you or a processor such as the telephone provider or we
must process the data for pre-contractual activities, such as the preparation of an offer;<\/p>\n
business communication in a professional manner. This requires certain
technical facilities such as email programs, exchange servers and
mobile network operators in order to be able to operate communication efficiently.<\/p>\n
why it is needed. Because the word \u201cdata processing agreement\u201d is quite a
tongue twister, we will often only use the acronym DPA in this text. Like
most companies, we do not work alone, but also use the services
of other companies or individuals. By involving various
companies or service providers, we may pass on personal data to
for processing. These partners then act as processors with whom we enter into a contract, known as a data processing agreement (DPA).<\/p>\n
is that the processing of your personal data takes place exclusively in accordance with our
instructions and must be regulated by the DPA.
Who are processors?
As a company and website owner, we are responsible for all data that we process from you. In addition to controllers, there may also be so-called processors.
This includes any company or person who processes personal data
on our behalf. More precisely and according to the GDPR definition: any natural or legal
person, public authority, agency or any other body which processes personal
data on our behalf is considered a processor. Processors can therefore be service providers such as
hosting or cloud providers, payment or newsletter providers or large companies such as
Google or Microsoft, for example.<\/p>\n
GDPR
Data subject (you as a customer or interested party) \u2192 Controller (we as a company and
client) \u2192 Processor (service provider such as a web host or cloud provider)
Content of a data processing agreement
As mentioned above, we have concluded a DPA with our partners who act as processors
. This states above all that the processor processes the data to be processed at
exclusively in accordance with the GDPR.<\/p>\n
to take possible technical and organizational measures to protect the rights of the
data subject<\/p>\n
to cooperate with the data protection supervisory authority at its request<\/p>\n
https:\/\/www.wko.at\/service\/wirtschaftsrecht-gewerberecht\/eu-dsgvo-mustervertrag-auftragsverarb
eitung.html. A sample contract is presented here.<\/p>\n
Cookies Summary<\/p>\n
below or from the manufacturer of the software that sets the cookie.<\/p>\n
(legitimate interests)<\/p>\n
Below we explain what cookies are and why they are used so that you can better understand the following
privacy policy.<\/p>\n
Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites
store small text files in your browser. These files are called cookies.
One thing cannot be denied: Cookies are really useful little helpers. Almost all websites
use cookies. More precisely, they are HTTP cookies, as there are also other cookies
for other areas of application. HTTP cookies are small files that are stored on your computer by our website
. These cookie files are automatically stored in the cookie folder, the \u201cbrain\u201d of your browser, so to speak. A cookie consists of a name and
a value. When defining a cookie, one or more attributes
must also be specified.<\/p>\n
page settings. When you visit our site again, your browser transmits the
\u201cuser-related\u201d information back to our site. Thanks to cookies, our website
knows who you are and offers you the settings you are used to. In some browsers, each
cookie has its own file; in others, such as Firefox, all cookies are stored in a single file.<\/p>\n
cookie back from the server, which the browser uses again as soon as another page is requested.
There are both first-party cookies and third-party cookies. First-party cookies are created directly by our website, third-party cookies are created by partner websites (e.g. Google
Analytics). Each cookie must be evaluated individually, as each cookie stores different data.
The expiry time of a cookie also varies from a few minutes to a few years. Cookies
are not software programs and do not contain viruses, Trojans or other \u201cmalware\u201d.
Cookies also cannot access information on your PC.
Cookie data can look like this, for example:
Name: _ga
Value: GA1.2.1326744211.152113016739-9
Purpose: To distinguish between website visitors
Expiry date: After 2 years
A browser should be able to support these minimum sizes:
At least 4096 bytes per cookie
At least 50 cookies per domain
At least 3000 cookies in total<\/p>\n
and is clarified in the following sections of the privacy policy. At this point,
we would like to briefly explain the different types of HTTP cookies.
There are 4 types of cookies:<\/p>\n
needs these cookies when a user places a product in the shopping cart, then continues surfing on other
pages and only later goes to the checkout. Thanks to these cookies, the shopping cart is not deleted
even if the user closes their browser window.<\/p>\n
with different browsers.<\/p>\n
locations, font sizes or form data are saved.<\/p>\n
When you visit a website for the first time, you are usually asked which of these
cookie types you would like to allow. And of course, this decision is also stored in a cookie.<\/p>\n
we recommend https:\/\/datatracker.ietf.org\/doc\/html\/rfc6265, the Request for Comments of the
Internet Engineering Task Force (IETF) called \u201cHTTP State Management Mechanism\u201d.
Purpose of processing via cookies
The purpose ultimately depends on the cookie in question. You can find more details on this at
below or from the manufacturer of the software that sets the cookie.<\/p>\n
cookies are deleted after less than an hour, others can remain stored on a
computer for several years.
You can also influence the storage period yourself. You can delete all cookies manually at any time via your browser
(see also \u201cRight to object\u201d below). Furthermore,
cookies that are based on consent will be deleted at the latest after you withdraw your consent, whereby the legality of the storage until then remains unaffected.<\/p>\n
service or website the cookies originate from, you always have the option of deleting, deactivating or only partially accepting cookies at. For example, you can block cookies from third-party providers, but allow all other cookies.
If you want to find out which cookies have been stored in your browser, if you want to change or delete
cookie settings, you can find this in your browser settings:
Chrome: Delete, activate and manage cookies in Chrome
Safari: Manage cookies and website data with Safari
Firefox: Delete cookies to remove data that websites have placed on your computer
Internet Explorer: Delete and manage cookies
Microsoft Edge: Delete and manage cookies<\/p>\n
always informs you when a cookie is to be set. In this way, you can decide for each individual
cookie whether or not to allow it. The procedure differs depending on the browser. It is best to search for the instructions in Google using the search term \u201cdelete cookies Chrome\u201d or \u201cdeactivate cookies Chrome\u201d in the case of a Chrome browser.<\/p>\n
of cookies requires your consent (Article 6(1)(a) GDPR). However, there are still very different reactions to these directives within the EU countries. In Austria
, however, this directive was implemented in Section 165 (3) of the Telecommunications Act
(2021). In Germany, the cookie directives have not been implemented as national law.
Instead, this directive was largely implemented in Section 15 (3) of the
Telemedia Act (TMG), which has been replaced by the Digital Services Act (DDG) since May 2024<\/p>\n
interests (Article 6(1)(f) GDPR), which in most cases are of an economic nature. We
would like to provide visitors to the website with a pleasant user experience and for this
certain cookies are often absolutely necessary.
Insofar as cookies that are not absolutely necessary are used, this only happens in the case of
your consent. The legal basis in this respect is Art. 6 para. 1 lit. a GDPR.<\/p>\n
uses cookies.<\/p>\n
Web hosting summary<\/p>\n
other data. You can find more details on this below or at the
web hosting provider used in each case.<\/p>\n
Legal basis: Art. 6 para. 1 lit.f GDPR (legitimate interests)<\/p>\n
personal data – is automatically created and stored, including on this website. This
data should be processed as sparingly as possible and only with justification. By website
we mean the entirety of all web pages on a domain, i.e. everything from the start page
(homepage) to the very last subpage (like this one). By domain we mean, for example,
example.de or sampleexample.com.
If you want to view a website on a computer, tablet or smartphone,
you use a program called a web browser. You probably know some
web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. We
call them browsers or web browsers for short.<\/p>\n
code is stored: the web server. Operating a web server is a
complicated and time-consuming task, which is why this is usually done by professional providers,
providers. They offer web hosting and thus ensure that
website data is stored reliably and error-free. A lot of technical terms,
but please stay tuned, it will get even better!<\/p>\n
smartphone) and during data transfer to and from the web server,
may process personal data. On the one hand, your computer stores data,
on the other hand, the web server must also store data for a period of time in order to ensure proper
operation.<\/p>\n
for criminal prosecution or prosecution of claims<\/p>\n
computer on which this website is stored, usually automatically saves data such as
the complete Internet address (URL) of the website accessed
browser and browser version (e.g. Chrome 87)
the operating system used (e.g. Windows 10)
the address (URL) of the previously visited page (referrer URL) (e.g.
https:\/\/www.beispielquellsite.de\/vondabinichgekommen\/)
the host name and IP address of the device from which access is made (e.g.
COMPUTERNAME and 194.23.43.121) date and time in files, the so-called web server log files
How long is data stored?
As a rule, the above-mentioned data is stored for two weeks and then automatically deleted. We do not pass this data on, but we cannot rule out the possibility that this data may be viewed by the authorities in the event of unlawful conduct.<\/p>\n
computers (servers)), but we do not pass on your data without the consent of!<\/p>\n
from Art. 6 para. 1 lit. f GDPR (protection of legitimate interests), because the use of
professional hosting with a provider is necessary in order to present the company securely on the Internet
and in a user-friendly manner and to be able to pursue attacks and claims from this if necessary.<\/p>\n
order processing in accordance with Art. 28 f. GDPR, which guarantees compliance with data protection
and data security.<\/p>\n
Processed data: IP address, but primarily also technical data<\/p>\n
1&1. In Germany, 1&1 IONOS SE is based at Elgendorfer Str. 57 in 56410 Montabaur.
In Austria, you will find 1&1 IONOS SE at Gumpendorfer Stra\u00dfe 142\/PF 266 in 1060 Vienna.
IONOS offers the following web hosting services: Domain, Website & Shop, Hosting &
WordPress, Marketing, E-Mail & Office, IONOS Cloud and Server. With over 22 million domains,
almost 9 million customer contracts and 100,000 servers, IONOS is one of the largest German
top dogs in the web hosting sector.<\/p>\n
hosting also stores data about you or your end device on the IONOS servers.
First and foremost, your IP address, which is known to be personal data, is stored. In addition, technical data such as the URL of our website, the name
of your internet browser or which operating system you are using is also stored.<\/p>\n
and guarantee a high level of security. Since IONOS
does not limit the monthly data traffic and provides plenty of storage space, our website remains powerful even with many visitors.<\/p>\n
the requested website (in this case our website)<\/p>\n
Time of page access<\/p>\n
errors and also to carry out anonymous statistical analyses. According to IONOS,
only uses the anonymized IP address to determine the location of access.<\/p>\n
weeks. However, data may also be stored for longer, for example to provide with evidence for possible legal disputes. Visitor data will not be passed on to third parties and will not be transferred to a country outside the EU.
How can I delete my data or prevent data storage?
You have the right to information, correction or deletion and restriction of processing of your personal data at any time. You can also withdraw your consent
to the processing of data at any time.
If you generally want to deactivate, delete or manage cookies, you can find the relevant links to the instructions for the most popular browsers at
the section browsers.<\/p>\n
company securely and in a user-friendly manner on the Internet and to be able to track possible cyber attacks. The legal basis for this is Art. 6 para. 1 lit. f GDPR
(legitimate interests).
You can find much more information about data protection at IONOS in the
privacy policy at https:\/\/www.ionos.de\/terms-gtc\/datenschutzerklaerung\/. If you have any further questions about data protection at, you can also contact the data protection team at
IONOS by emailing datenschutz@ionos.de.
Data processing agreement (DPA) IONOS
We have concluded a data processing agreement (DPA) with IONOS in accordance with Article 28 of the General Data Protection Regulation (GDPR). You can find out exactly what a DPA is and, in particular, what must be included in a DPA at in our general section
\u201cData processing agreement (DPA)\u201d.<\/p>\n
order processing contract (AVV) at
https:\/\/www.ionos.de\/hilfe\/datenschutz\/allgemeine-informationen-zur-datenschutz-grundverordnu
ng-dsgvo\/auftragsverarbeitung\/.<\/p>\n
technical terms (such as cookies, IP address). However, we do not want to use these
without explanation. Below you will find an alphabetical list of important
terms that we may not have sufficiently addressed in the previous privacy policy. If these terms have been taken from the GDPR and are
definitions, we will also quote the GDPR texts here and add our own explanations to
where necessary.<\/p>\n
For the purposes of this Regulation, the term:
\u201cprofiling\u201d means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal
aspects relating to a natural person, in particular to
analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests,
reliability, behavior, location or movements;
Explanation: Profiling involves the collection of various pieces of information about a person
in order to learn more about that person. In the web sector, profiling
is often used for advertising purposes or for credit checks. For example, web or
advertising analysis programs collect data about your behaviour and interests
on a website. This results in a special user profile that can be used to target advertising to
a specific target group.<\/p>\n
scope of our privacy policy, we take the protection of your personal data, anything but lightly.
It is important to us to inform you about the processing of
personal data to the best of our knowledge and belief. However, we not only want to tell you which
data is processed, but also explain the reasons for using various software programs. As a rule, privacy policies sound very technical and legal. However, as most of you are not web developers or lawyers, we wanted to take a different approach to and explain the facts in simple and clear language.
Of course, this is not always possible due to the subject matter. Therefore, the most important
terms are explained in more detail at the end of the privacy policy.
If you have any questions about data protection on our website, please do not hesitate to contact us or the
controller. We wish you a pleasant time and hope to welcome you back to our website
soon.
All texts are protected by copyright.<\/p>\n
Im Rahmen der Nutzung der Sprach- und Chatbots werden insbesondere folgende personenbezogene Daten verarbeitet:<\/p>\n
\u00a0 \u00a0o Sprach- und Audiodaten bzw. Gespr\u00e4chsinhalte
\u00a0 \u00a0o Alle sonstigen Informationen, die Sie als Endnutzer*in im Gespr\u00e4ch mitteilen, wie z.B. den Vornamen
\u2022 Nutzungsdaten (Metadaten f\u00fcr Abrechnung und Analyse):
\u00a0 \u00a0o Eindeutige Kennungen (z.B. Anruf-ID, Session-ID)
\u00a0 \u00a0o Zeitstempel und Dauer der Interaktion
\u00a0 \u00a0o Technische Parameter der \u00dcbertragung
\u00a0 \u00a0o IP-Adresse<\/p>\n
Die Verarbeitung von personenbezogenen Daten basiert auf Grundlage von Art. 6 Abs. 1 lit. b der Datenschutz-Grundverordnung (DSGVO), da die Verarbeitung zur Durchf\u00fchrung von vorvertraglichen Ma\u00dfnahmen (Informationsbereitstellung vor ggf. stattfindenden Abschluss von Voice Intelligence Vertr\u00e4gen) notwendig ist, die auf Anfragen von Interessent*innen hin erfolgen. Da die Nutzung freiwillig ist, entstehen Ihnen bei einer Nichtbereitstellung Ihrer Daten keine Nachteile \u2013 abgesehen davon, dass das die Spach- und Chatbots nicht genutzt werden k\u00f6nnen.<\/p>\n
Bitte wenden Sie sich diesbez\u00fcglich gerne jederzeit an uns.<\/p>\n
Overmind.one<\/p>\n
Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy,
L-1855 Luxembourg.<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
Kundenkonfigurierbar (Standard: 30 Tage, einstellbar von sofortiger L\u00f6schung bis zu kundenspezifischen Anforderungen). Weitere Informationen AWS Datenschutzhinweis<\/a>. Die Verarbeitung erfolgt auf Servern in der EU (Frankfurt).<\/p>\n
1. Spracherkennung (Speech-to-Text): Transkription von Spracheingaben.
2. Sprachsynthese (Text-to-Speech): Erzeugung von Sprachausgaben.
3. KI-Verarbeitung (LLM): Verarbeitung von Textanfragen durch gro\u00dfe Sprachmodelle.<\/p>\n
Microsoft Ireland Operations Limited, One Microsoft Place, South
County Business Park, Leopardstown, Dublin 18, D18 P521, Irland.<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung (Zero-Retention-Policy).
Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
2. Spracherkennung (Speech-to-Text): Umwandlung von Spracheingaben in Text (z.B. Whisper).<\/p>\n
OpenAI Ireland Limited, 1st Floor, The Li\ufb00ey Trust Centre, 117-126
Sheri\ufb00 Street Upper, Dublin 1, D01 YC43 Ireland.<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung (Zero-Retention-Policy f\u00fcr API-Daten). Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
Echtzeit-Kommunikation (WebRTC & SIP): Bereitstellung der Infrastruktur f\u00fcr die Audio-Kommunikation in Echtzeit und Anbindung an das Telefonnetz (SIP).<\/p>\n
LiveKit, Inc., 981 Mission St, San Francisco, CA 94103, USA.<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung.
Weitere Informationen LiveKit Datenschutzerkl\u00e4rung<\/a>. Die Kommunikation erfolgt in Echtzeit und wird nicht aufgezeichnet oder gespeichert. Der Datenverkehr wird \u00fcber dedizierte Server in der EU geleitet.<\/p>\n
Alternative Speech-to-Text-Transkription.<\/p>\n
Deepgram Inc., 548 Market St, Suite 25104, San Francisco, CA 94104-5401,
USA. *\u00dcbertragung durch SCCs gem\u00e4\u00df Art. 46 DSGVO gesch\u00fctzt.*<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung (Zero-Retention). Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
Alternative Text-to-Speech-Sprachsynthese.<\/p>\n
Cartesia, Inc., 1766 18th Street, San Francisco, CA 94107, USA. *\u00dcbertragung durch SCCs gem\u00e4\u00df Art. 46 DSGVO gesch\u00fctzt.*<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung. Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
Alternative Text-to-Speech-Sprachsynthese und Voice Cloning.<\/p>\n
Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016,
USA. *\u00dcbertragung durch SCCs gem\u00e4\u00df Art. 46 DSGVO gesch\u00fctzt.*<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung. Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
Alternative KI-Verarbeitung (LLM): Verarbeitung von Textanfragen
durch gro\u00dfe Sprachmodelle (z.B. Claude-Serie).<\/p>\n
Anthropic, PBC, PO Box 2318, San Francisco, CA 94126, USA. *\u00dcbertragung durch SCCs gem\u00e4\u00df Art. 46 DSGVO gesch\u00fctzt.*<\/p>\n
Vertragserf\u00fcllung (Art. 6 Abs. 1 lit. b DSGVO).<\/p>\n
API-Verarbeitung: Keine Speicherung (Zero-Retention-Policy). Ergebnisse werden auf dem itellico AWS-Cluster gespeichert.<\/p>\n
der Vorgaben der Datenschutz-Grundverordnung (EU) 2016\/679 und anwendbaren nationalen
Gesetzen zu erkl\u00e4ren, welche personenbezogenen Daten (kurz Daten) wir als Verantwortliche \u2013 und
die von uns beauftragten Auftragsverarbeiter (z. B. Provider) \u2013 verarbeiten, zuk\u00fcnftig verarbeiten
werden und welche rechtm\u00e4\u00dfigen M\u00f6glichkeiten Sie haben. Die verwendeten Begriffe sind
geschlechtsneutral zu verstehen.<\/p>\n
Fachbegriffe. Diese Datenschutzerkl\u00e4rung soll Ihnen hingegen die wichtigsten Dinge so einfach und
transparent wie m\u00f6glich beschreiben. Soweit es der Transparenz f\u00f6rderlich ist, werden technische
Begriffe leserfreundlich erkl\u00e4rt, Links zu weiterf\u00fchrenden Informationen geboten und Grafiken
zum Einsatz gebracht. Wir informieren damit in klarer und einfacher Sprache, dass wir im Rahmen
unserer Gesch\u00e4ftst\u00e4tigkeiten nur dann personenbezogene Daten verarbeiten, wenn eine
entsprechende gesetzliche Grundlage gegeben ist. Das ist sicher nicht m\u00f6glich, wenn man
m\u00f6glichst knappe, unklare und juristisch-technische Erkl\u00e4rungen abgibt, so wie sie im Internet oft
Standard sind, wenn es um Datenschutz geht. Ich hoffe, Sie finden die folgenden Erl\u00e4uterungen
interessant und informativ und vielleicht ist die eine oder andere Information dabei, die Sie noch
nicht kannten.<\/p>\n
genannte verantwortliche Stelle zu wenden, den vorhandenen Links zu folgen und sich weitere
Informationen auf Drittseiten anzusehen. Unsere Kontaktdaten finden Sie selbstverst\u00e4ndlich auch
im Impressum.<\/p>\n
personenbezogenen Daten und f\u00fcr alle personenbezogenen Daten, die von uns beauftragte Firmen
(Auftragsverarbeiter) verarbeiten. Mit personenbezogenen Daten meinen wir Informationen im
Sinne des Art. 4 Nr. 1 DSGVO wie zum Beispiel Name, E-Mail-Adresse und postalische Anschrift
einer Person. Die Verarbeitung personenbezogener Daten sorgt daf\u00fcr, dass wir unsere
Dienstleistungen und Produkte anbieten und abrechnen k\u00f6nnen, sei es online oder offline. Der
Anwendungsbereich dieser Datenschutzerkl\u00e4rung umfasst:
alle Onlineauftritte (Websites, Onlineshops), die wir betreiben
Social Media Auftritte und E-Mail-Kommunikation
mobile Apps f\u00fcr Smartphones und andere Ger\u00e4te
Kurz gesagt: Die Datenschutzerkl\u00e4rung gilt f\u00fcr alle Bereiche, in denen personenbezogene Daten im
Unternehmen \u00fcber die genannten Kan\u00e4le strukturiert verarbeitet werden. Sollten wir au\u00dferhalb
dieser Kan\u00e4le mit Ihnen in Rechtsbeziehungen eintreten, werden wir Sie gegebenenfalls gesondert
informieren.<\/p>\n