{"id":11914,"date":"2025-12-22T20:15:01","date_gmt":"2025-12-22T20:15:01","guid":{"rendered":"https:\/\/overmind.one\/voice-that-can-act"},"modified":"2026-01-14T19:29:51","modified_gmt":"2026-01-14T19:29:51","slug":"use-cases-return-on-investment","status":"publish","type":"page","link":"https:\/\/overmind.one\/en\/use-cases-return-on-investment","title":{"rendered":"KPIs and ROI"},"content":{"rendered":"

[et_pb_section fb_built=”1″ module_class=”zoom-hero-section” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_stops=”rgba(33,47,61,0.7) 14%|#02cfdd 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/hero-website-2-2.jpg” min_height=”100vh” custom_css_main_element=”display: flex;||flex-direction: column;||justify-content: center;” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#FFFFFF” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px|||” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Operational maturity: use cases, trust and return on investment<\/p>\n

[\/et_pb_text][et_pb_heading title=”Use cases und ROI: That’s how practice looks like” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h1″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”8em” title_letter_spacing=”0.04em” title_line_height=”1em” max_width=”100em” title_text_align_tablet=”left” title_text_align_phone=”left” title_text_align_last_edited=”off|desktop” title_font_size_phone=”40px” custom_css_main_element=”font-size: clamp(32px, 4.1vw, 90px)!important;” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” text_line_height=”1.3em” custom_padding=”30px|||0px|false|false” text_text_color_last_edited=”off|phone” text_font_size_tablet=”25px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Here you will find the practical implementation<\/strong> of voice AI based on Overmind’s 4C Framework. Use cases + governance + KPIs and ROI: we prioritise the greatest leverage and deliver measurable impact.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/cal.com\/lex-goetz\/15min” url_new_window=”on” button_text=”Book 20-min Fit-check” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||23px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ module_class=”buttons-nebeneinander” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||27px|||” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Making \u2018leverage\u2019 operational<\/p>\n

[\/et_pb_text][et_pb_heading title=”Use-Case Fit Score” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

The Use Case Fit Score<\/strong> is a quick, objective check to see whether a voice-first<\/strong> use case can be launched now \u2013 and how much leverage<\/strong> it will have. Instead of relying on gut feeling, we evaluate each candidate along four dimensions and then derive the next steps<\/strong> from the resulting score.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/cal.com\/lex-goetz\/15min” url_new_window=”on” button_text=”Book 20-min Fit-check” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”12px” text_orientation=”left” module_alignment=”left” custom_margin=”-30px||||false|false” global_colors_info=”{}”]<\/p>\n

Take the next logical step<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”1″ _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”80px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}” title_text_color__hover_enabled=”on|hover” title_text_color__hover=”#ccff4d”][\/et_pb_heading][et_pb_heading title=”Value” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” hover_enabled=”0″ title_text_align_phone=”left” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n

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Time\/investment\/revenue leverage<\/span><\/p>\n<\/div>\n<\/div>\n

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Example: 8\/10<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/VJS_Value_recoloured.jpg” title_text=”VJS_Value_recoloured” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”2″ _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”80px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}” title_text_color__hover_enabled=”on|hover” title_text_color__hover=”#ccff4d”][\/et_pb_heading][et_pb_heading title=”Data Readiness” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n

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Sources, KPI-definitions, quality<\/span><\/p>\n<\/div>\n<\/div>\n

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Example: 6\/10<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/UCFS_Data_recoloured.jpg” title_text=”UCFS_Data_recoloured” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”3″ _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”80px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}” title_text_color__hover_enabled=”on|hover” title_text_color__hover=”#ccff4d”][\/et_pb_heading][et_pb_heading title=”Control Readiness” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” hover_enabled=”0″ title_text_align_phone=”left” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n

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PII, Write-Actions, Audit-Requests<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

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Example: 9\/10<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/UCFS_Control_recoloured-1.jpg” title_text=”UCFS_Control_recoloured” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”4″ _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”80px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}” title_text_color__hover_enabled=”on|hover” title_text_color__hover=”#ccff4d”][\/et_pb_heading][et_pb_heading title=”Adoption Fit” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n

Hands-free, process frequency, users<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

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Example: 10\/10<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][dsm_lottie lottie_url=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/UCFS_Adoption_New2.json” _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”https:\/\/overmind.one\/naledi” link_option_url_new_window=”on” global_colors_info=”{}”][\/dsm_lottie][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”39px||29px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”24px|auto|24px|auto|true|false” custom_margin_tablet=”24px|auto|24px|auto|true|false” custom_margin_phone=”-20px|auto|-20px|auto|true|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Use cases with leverage<\/p>\n

[\/et_pb_text][et_pb_heading title=”Select the most profitable processes” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

We don’t look at \u2018nice to have\u2019. We prioritise where decisions get stuck<\/strong> today, where coordination eats up time and where execution stalls.\u00a0Our ROI calculator (beta) also helps you calculate the financial contribution of voice AI to your business.<\/a><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/overmind.one\/en\/roi-calculator” url_new_window=”on” button_text=”Test ROI calculator (Beta)” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][et_pb_video src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/09\/Wie_findet_man_die_profitabelsten_Use_Cases.mp4″ image_src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/video-cover-2026.jpg” thumbnail_overlay_color=”rgba(2,207,221,0.6)” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”50px||||false|false” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Martin Rath, Independent Consultant for Renewable Energy Providers” image=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/04\/Martin-Website.jpg” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”343px||||false|false” custom_margin_tablet=”343px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”rgba(0,0,0,0.13)” global_colors_info=”{}”]<\/p>\n

Voice AI is not just innovation \u2013 it is indispensable for renewable energy providers who want to engage in real-time dialogue with data, optimise processes and actively accelerate the energy transition.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#02cfdd” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Getting started sounds complicated, but it isn’t. Talk to us.” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h1″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”80px” title_text_align_tablet=”left” title_text_align_phone=”left” title_text_align_last_edited=”on|phone” title_font_size_phone=”40px” custom_css_main_element=”font-size: clamp(32px, 4.1vw, 80px)!important;” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”63px|||||” custom_padding_tablet=”63px|||||” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Made for you from practical experience<\/p>\n

[\/et_pb_text][et_pb_heading title=”Use cases with leverage” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

Let’s consider together where voice AI really makes sense<\/strong> in your company \u2013 in human resources, customer service or operations.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/overmind.one\/en\/jumpstart” url_new_window=”on” button_text=”Book JumpStart free of charge” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”|auto|36px|auto|false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Leadership” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Collect updates, document decisions, assign tasks \u2013 without ping-pong.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Meeting summary \u2192 Tasks \u00b7 Status check-ins \u00b7 Decision-maker briefings<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/Leadership_Ops2_02cfdd.jpeg” title_text=”Leadership_Ops2_02cfdd” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” custom_padding=”30px|20px|30px|20px|true|true” border_color_all=”rgba(34,17,34,0.13)” global_colors_info=”{}”][et_pb_blurb title=”Hans Lercher, Professor, Entrepreneur” image=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/04\/Hans-Lercher-e1766672515724.jpg” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”rgba(0,0,0,0.14)” global_colors_info=”{}”]<\/p>\n

Overmind.one supports European companies in becoming the most innovative and sought-after in the world. With diligence, critical reflection, creativity, courage and commitment. The Voice Operating Layer is closely linked to my understanding of innovation. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Customers” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Triage enquiries, coordinate callbacks, stabilise SLAs \u2013 with clear context.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Create case \u00b7 Set priority \u00b7 Suggest deadline \u00b7 Escalate<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/Customer_Ops2_02cfdd.jpg” title_text=”Customer_Ops2_02cfdd” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Operations” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Start tickets, incidents and escalations \u2013 in a structured, fast and traceable manner.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Incident triage \u00b7 Launch task force \u00b7 Set update frequency<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/Operations_Ops2_02cfdd.jpg” title_text=”Operations_Ops2_02cfdd” _builder_version=”4.27.5″ _module_preset=”8249bb47-7bda-4c77-8a37-2a958f7a9826″ border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,3_5,1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Try out more Signature demos<\/p>\n

[\/et_pb_text][et_pb_heading title=”Further signature demos \u2013 Voice AI that acts” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

Have you experienced<\/strong> with Felix how Voice AI<\/strong> turns speech into a controlled tool action \u2013 with confirmation, evidence and protocol? Next, try our other signature demos (120 seconds each) \u2013 each with a unique focus:<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||80px||false|false” custom_margin_tablet=”||80px||false|false” custom_margin_phone=”-60px||0px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” custom_padding=”60px|30px|60px|30px|true|true” border_color_all=”rgba(33,47,61,0.14)” global_colors_info=”{}”][et_pb_blurb title=”Thomas Hofst\u00e4tter, Managing Partner at MHT Vertriebsdienstleistungen” image=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/Thomas-H-1.png” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|20px|20px|20px|20px” border_width_all=”1px” border_color_all=”rgba(0,0,0,0.13)” global_colors_info=”{}”]<\/p>\n

Sales thrives on people and coordinated processes.<\/p>\n

Overmind’s Voice AI helps us and our customers engage in dialogue with data, thereby minimising friction losses and enabling better sales decisions.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Service: Naledi talks about voice AI in South Africa” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

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Naledi represents the generation, who doesn’t view technology as alien, but rather a natural part of everyday life. With her strong communication skills, she is South Africa. <\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][dsm_lottie lottie_url=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/Naledi_pulse.json” _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”https:\/\/overmind.one\/naledi” link_option_url_new_window=”on” global_colors_info=”{}”][\/dsm_lottie][et_pb_button button_url=”https:\/\/overmind.one\/naledi” url_new_window=”on” button_text=”Talk to me” button_alignment=”center” _builder_version=”4.27.5″ _module_preset=”9e200ead-7b47-41d1-8fe0-7d53ea09f1fb” button_text_color=”#212f3d” button_bg_color_gradient_stops=”#ccff4d 0%|gcid-secondary-color 100%” button_border_color=”#ccff4d” global_colors_info=”{%22gcid-primary-color%22:%91%22button_bg_color%22%93,%22gcid-secondary-color%22:%91%22button_bg_color_gradient_stops%22%93}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Food: Mike has all the information about Red Bull.” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

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Mike knows everything there is to know about Red Bull \u2013 from ingredients and flavours to sponsorship and the latest events. Want to know where to buy your next can? Mike will tell you. <\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][dsm_lottie lottie_url=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/Mike.json” _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”https:\/\/overmind.one\/mike” link_option_url_new_window=”on” global_colors_info=”{}”][\/dsm_lottie][et_pb_button button_url=”https:\/\/overmind.one\/mike” url_new_window=”on” button_text=”Talk to me” button_alignment=”center” _builder_version=”4.27.5″ _module_preset=”9e200ead-7b47-41d1-8fe0-7d53ea09f1fb” button_text_color=”#212f3d” button_bg_color_gradient_stops=”#ccff4d 0%|gcid-secondary-color 100%” button_border_color=”#ccff4d” global_colors_info=”{%22gcid-primary-color%22:%91%22button_bg_color%22%93,%22gcid-secondary-color%22:%91%22button_bg_color_gradient_stops%22%93}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#02cfdd 0%|#004247 100%” custom_padding=”60px|30px|60px|30px|true|true” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_heading title=”Education: Luna is the voice of the university” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h3″ title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”30px” background_enable_color=”off” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Voice AI Luna conveys the voice of educational institutions like no other. It conveys content, motivates students to pursue education, and shows them how to take the first steps towards a successful future. <\/span><\/p>\n

[\/et_pb_text][dsm_lottie lottie_url=”https:\/\/overmind.one\/wp-content\/uploads\/2026\/01\/Luna_pulse.json” _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”https:\/\/overmind.one\/luna” link_option_url_new_window=”on” global_colors_info=”{}”][\/dsm_lottie][et_pb_button button_url=”https:\/\/overmind.one\/luna” url_new_window=”on” button_text=”Talk to me” button_alignment=”center” _builder_version=”4.27.5″ _module_preset=”9e200ead-7b47-41d1-8fe0-7d53ea09f1fb” button_text_color=”#212f3d” button_bg_color_gradient_stops=”#ccff4d 0%|gcid-secondary-color 100%” button_border_color=”#ccff4d” global_colors_info=”{%22gcid-primary-color%22:%91%22button_bg_color%22%93,%22gcid-secondary-color%22:%91%22button_bg_color_gradient_stops%22%93}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_4,1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Try out more Signature demos<\/p>\n

[\/et_pb_text][et_pb_heading title=”European retail giant: The inner voice” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

A large European retail<\/strong> chain has introduced its \u2018inner voice\u2019 <\/strong>to enable employees to advise their customers even better. The bot speaks several languages and makes internal knowledge accessible via a user-friendly search mask in the branches, which makes it easier to train new colleagues.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/overmind.one\/en\/haidi-the-clever-bipa-bot-that-knows-every-shelf-secret” url_new_window=”on” button_text=”Read the article” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][dsm_lottie lottie_url=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/Bipa_haidi.json” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”40px||||false|false” custom_margin_tablet=”40px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/dsm_lottie][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/09\/Optimierung_von_Service_bei_der_Wartung_Maschinen.mp4″ image_src=”https:\/\/overmind.one\/wp-content\/uploads\/2025\/12\/video-cover-2026.jpg” thumbnail_overlay_color=”rgba(2,207,221,0.6)” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Companies in air conditioning technology \u2013 digitising and accessing knowledge.<\/p>\n

[\/et_pb_text][et_pb_heading title=”When technical knowledge learns to speak to you” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

Voice AI gives service technicians voice access<\/strong> to the entire digitised company knowledge base at any time, enabling them to solve problems faster, make fewer mistakes, reduce unnecessary trips and thus increase efficiency and customer satisfaction.<\/span><\/p>\n

[\/et_pb_text][et_pb_heading title=”60%” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h4″ title_text_align=”left” title_text_color=”#02CFDD” title_font_size=”80px” custom_margin=”-30px||10px||false|false” custom_margin_tablet=”-30px||10px||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” title_font_size_phone=”50px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text content_tablet=”<\/p>\n

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time saved for communication regarding technical queries<\/span><\/p>\n<\/div>\n<\/div>\n

” content_phone=”<\/p>\n

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time saved for communication regarding technical queries<\/span><\/p>\n<\/div>\n<\/div>\n

” content_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#212f3d” custom_margin=”-20px||||false|false” text_orientation_phone=”center” global_colors_info=”{}”]<\/p>\n

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time saved for communication regarding technical queries<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/overmind.one\/en\/jumpstart” url_new_window=”on” button_text=”Book JumpStart free of charge” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#212f3d” text_font_size=”15px” text_letter_spacing=”3px” text_orientation=”left” background_layout=”dark” custom_margin=”||30px||false|false” custom_padding_last_edited=”off|desktop” text_font_size_tablet=”15px” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” text_orientation_tablet=”left” global_colors_info=”{}”]<\/p>\n

Products that learn to speak<\/p>\n

[\/et_pb_text][et_pb_heading title=”Customers speak with your products” _builder_version=”4.27.5″ _module_preset=”default” title_text_align=”left” title_font_size=”40px” title_text_align_phone=”left” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n

Help your customers solve their problems<\/strong> at the point<\/strong> of<\/strong> sale<\/strong> (POS). What could be better than voice AI with perfect social coding! Our best-known example is \u2018Baggie, the bag who talks bag\u2019<\/strong> \u2013 a cheeky travel bag.<\/span><\/p>\n

[\/et_pb_text][et_pb_heading title=”8%” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h4″ title_text_align=”left” title_text_color=”#02CFDD” title_font_size=”80px” custom_margin=”-30px||10px||false|false” custom_margin_tablet=”-30px||10px||false|false” custom_margin_phone=”0px||10px||false|false” custom_margin_last_edited=”on|desktop” title_font_size_phone=”60px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text content_tablet=”<\/p>\n

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higher revenue<\/span><\/p>\n<\/div>\n<\/div>\n

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higher revenue<\/span><\/p>\n<\/div>\n<\/div>\n

” content_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#212f3d” custom_margin=”-20px||||false|false” global_colors_info=”{}”]<\/p>\n

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higher revenue<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n